Customer Success Service

Our services have supported over 1,000 apps and web services around the world.
Through multilingual customer support, social media management, QA & localization,
we make sure that customers are more than just users, but are fans.

Service

Customer Success through adish

The success of an app or web service, depends not only the quality of the product or service itself, but also on the way the provider communicates with their users. This includes at times of trouble or when an opinion wants to be heard.
At adish, we help pursue the product’s success by providing services to ensure the success of the user experience.

Ask us about Customer Success

Languages Provided English, Japanese, Chinese (Mandarin, Cantonese), Korean, Filipino (Tagalog, Visayan), Indonesian, French, Italian, German, Spanish, Portuguese, Russian, Armenian, Arabic and more…

Why adish?

Out of the top 52 grossing publishers in 2016 (App Annie, 2017), we have worked with a third of these companies. From big names to speedy startups, we have gained experience over the decade in the industry.
We believe we have been able to work with these companies not only due to the wonderful partnerships but also based on our performance that makes use of our strengths.

We combine the Japanese concepts of “MADE IN JAPAN” with “OMOTENASHI”, to provide the best quality support to users and services to our customers.
MADE IN JAPAN: We aim to live up to the quality that is expected due to the reputation of high quality of products and services made in Japan.
OMOTENASHI: Our services are all delivered with OMOTENASHI, the Japanese concept of hospitality, in which we put customers first.

About Us

 

Customer Support

Customer Support

We understand that decreasing customer support is a win-win for both users and the provider. That’s why we aim to provide customer support that will decrease inquiries and only leave users happy.

Customer Support

 

Customer Activation

Customer Activation

Attract new users and retain the existing through strategies based on user data analysis. From planning to operating push notifications or improving UI, we can help you out.

Customer Activation

 

Social Media Management

Socail Media Management

Let us manage your web media – including social media such as Twitter, Facebook or Instagram. Follow up on user voices, actively reply, post content, and moderate comments. Maintain a positive reputation, and build trust and loyalty with your user community.

Social Media Management

 

Localization & QA

Localization & QA

Improve the customer experience by providing the best quality. From identifying technical bugs to fixing awkward language phrases, we can reduce any risks of customer churn from the development phase.

Localization & QA

 

Customer Success for Japan

Customer Success for Japan

Break through the Japanese app market by making use of our services to optimize your app for the Japanese native audience.

Customer Success for Japan

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